Penelope

Can I return my items?

We hope you love everything you buy from us!

If for any reason you are not completely satisfied with your purchase from The Cadence's, then we're fine with that too. The FASTEST way to get a refund or exchange for your item is to return it to us within 30 days of receiving the goods (sale items within 15 days).

What are my return options?

You have 3 options when returning:

1. Refund: Receive a refund back to your original payment method (credit card or PayPal). Returns must be received within 30 days from the date when you received any items you bought to be eligible for a refund. But, there are 2 more alternatives:
2. Exchange: Love it, but need a different size, color, or style? No problem! Exchange requests must be received within 30 days of receipt of the items. Exchanges are always free!
3. Store Credit: We're sorry your order didn't work out, so let us make things right. If your return arrives back to us within 30 days of your receipt date, you can receive a The Cadence's store credit for the amount of your return that you can use toward finding something else you'll love.